Terrible customer service.
My father passed away a couple days before my renewal date. When I called customer service to request a cancellation (two days after it renewed) I was told by the second level of customer service that they would refund me one months credit because it was my own fault and I should have known to cancel. They were not willing to even consider providing me with any more. My total 3 month subscription price would have been $77 however they would only refund me $26. If you do the math, that does not work out at all. They said that they do not resume any additional fees which I did not agree to in the first place. I will NEVER use their service again or recommend it to anyone.
Jeffro8133 about
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